viptik Terms and Conditions
Please read these terms carefully before using our platform — this is a binding agreement between you and viptik.
Table of Contents
Introduction and Definitions
These terms and conditions ("Terms") form a legally binding agreement between viptik ("Platform", "we", "us") and every individual who uses our website and services ("User", "you"). By accessing the viptik.cam website or creating an account, you are considered to have accepted these Terms in full.
The key terms used in this document are defined below:
- Platform: The collective viptik website, mobile app and online gaming services.
- Account: A registered personal gaming account belonging to a user.
- Real Money Balance: Actual funds deposited into a user's account.
- Bonus Balance: Additional credits granted through promotional offers that cannot be withdrawn before the wagering requirements are met.
- Wagering Requirement: The number of times the bonus amount must be wagered before it can be withdrawn.
- BDT / ৳: Bangladeshi Taka — the only accepted currency on this platform.
Eligibility and Age Requirements
To open an account and use services on viptik, the following eligibility criteria must be met:
- You must be 21 years of age or older.
- You must reside in an area where online gaming is not legally prohibited.
- You must be a competent individual with the legal capacity to enter into a binding agreement on your own behalf.
- Each person may operate only one account.
Account Registration and Security
You must provide accurate and complete information when creating an account. We reserve the right to close an account if incorrect or misleading information is provided.
3.1 Account Security
It is your responsibility to keep your login credentials (email, password) completely confidential. Do not share this information with any third party. If you suspect unauthorized access to your account, contact us immediately.
3.2 Multiple Accounts Prohibited
Multiple accounts held by the same person are strictly prohibited. If detected, all accounts will be closed and any bonuses or winnings will be forfeited. If multiple members of the same household wish to open accounts using the same device, IP address or payment method, they must contact us in advance.
3.3 KYC Verification
To ensure security, we may initiate a KYC (Know Your Customer) verification process at any time. Withdrawals may be put on hold if the required documents are not provided.
Deposits and Withdrawals
viptik processes financial transactions through Bangladesh's popular mobile banking methods.
| Item | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳300 | ৳800 |
| Processing Time | Instant | 5–30 minutes |
| Accepted Methods | bKash, Nagad, Rocket, Upay | |
| Currency | Bangladeshi Taka (BDT / ৳) | |
4.1 Deposit Terms
- The deposit account must be registered in your own name.
- Deposits from third-party accounts are strictly prohibited.
- Deposit amounts will be added directly to your real money balance.
4.2 Withdrawal Terms
- Withdrawals can only be made using the same method used for the deposit.
- Withdrawals may be restricted if any active bonus wagering requirements have not been met.
- Large withdrawals may be delayed if KYC verification has not been completed.
- Withdrawal processing is typically completed within 5 to 30 minutes.
Bonuses and Promotions
viptik offers promotional offers from time to time. The following general terms apply to all bonuses and promotions.
5.1 Welcome Bonus
New members are eligible for a 150% bonus on their first deposit up to a maximum of ৳5,000. The wagering requirement for this bonus is 15 times (15x).
5.2 General Bonus Terms
- The specified wagering requirement must be met before a bonus can be withdrawn.
- Bonuses may only be used on designated games — please read the detailed terms of each offer.
- Multiple bonuses cannot be combined at the same time unless specifically stated.
- viptik reserves the right to change or withdraw any promotional offer at any time.
- If evidence of bonus abuse or fraudulent activity is found, the account will be closed immediately.
Gaming Rules
viptik offers various types of games including slots, live casino, cricket betting and more. The specific rules for each game are detailed on that game's page.
6.1 Betting Limits
Each game has a set minimum and maximum bet limit. The maximum bet amount may be restricted when playing with a bonus balance — exceeding this limit will result in the bonus being forfeited.
6.2 Technical Issues
If the outcome of any game becomes uncertain due to a server error, disconnection or any other technical issue, viptik reserves the right to void the relevant bet or refund the bet amount. The result stored on the game provider's server will be considered final.
6.3 Fair Play Guarantee
All our games are operated by certified software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) and use Random Number Generator (RNG) technology. This makes the outcome of every game completely fair and verifiable.
Prohibited Activities
Any of the following activities are strictly prohibited on viptik and may result in account closure and forfeiture of funds:
- Creating multiple accounts for the same person.
- Conducting transactions with the intent to launder money through your own or another person's account.
- Placing strategic bets to exploit bonus terms.
- Using automated bots or scripts to play games.
- Attempting to hack or intrude on the platform's software.
- Operating an account under a false identity.
- Harassing, threatening or defrauding other users.
- Depositing funds from illegal sources.
Privacy and Data Protection
The protection of your personal information is of utmost importance to us. We use SSL encryption and modern security technology to keep your data safe. Full details of how your personal information is collected, used and stored can be found on our Privacy Policy page.
By registering, you are considered to have consented to our privacy policy. Your information will only be shared with third parties when there is a legal obligation to do so or when it is strictly necessary for the operation of the service.
Limitation of Liability
viptik accepts no liability for the following:
- Losses in a game due to internet disconnection.
- Account credential leaks caused by the user's own negligence.
- Transaction delays caused by third parties.
- Service interruptions due to natural disasters, war or force majeure events.
- Modifications to the service due to changes in law.
In any circumstances, viptik's total liability shall not exceed the value of the disputed transaction in question.
Account Closure and Suspension
10.1 Closure at User's Request
You may request to close your account at any time via our live chat or email. Please withdraw any real money balance before closing your account; any bonus balance will be forfeited.
10.2 Closure by viptik
We may close or suspend an account without notice for any of the following reasons:
- Violation of any provision of these Terms.
- Evidence of fraudulent activity or bonus abuse.
- Failure to verify age or provision of false information.
- Direction from a legal authority.
- Suspected security threat or account compromise.
If an account is closed due to a breach of terms, any bonuses and winnings will be forfeited. Whether any actual deposited funds are returned will depend on the circumstances.
Responsible Gaming
viptik believes that gaming should be a source of entertainment, not financial hardship. We consider responsible gaming to be a core principle.
11.1 Self-Limitation Tools
Users can set the following restrictions on their account:
- Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis.
- Loss Limit: Set a maximum amount that can be lost within a specific period.
- Session Time Limit: Set a time limit on how long you can play in one sitting.
- Self-Pause: Temporarily suspend your account for a set period of time.
- Self-Exclusion: A way to take a long-term or permanent break from gaming.
To learn more about these tools, visit our Responsible Gaming page or contact us via 24/7 live chat.
11.2 Warning Signs
There are some early signs of gaming addiction that are important to be aware of: continuing to play after losing bets, gaming while in debt, prioritizing gaming over family and work, and being unable to control gaming. If you notice these signs, seek help immediately.
Changes to Terms & Miscellaneous
12.1 Changes to Terms
viptik reserves the right to modify, add to, or cancel these terms at any time. For significant changes, we will provide notice via your registered email or on the website. Continued use of the platform after any changes means you accept the updated terms.
12.2 Applicable Law
These terms will be interpreted and applied in accordance with the relevant applicable law. Any disputes will first be attempted to be resolved through negotiation.
12.3 Contact
If you have any questions about these terms, please contact us:
- 24/7 Bangla Live Chat Support
- Email: [email protected]
12.4 Entire Agreement
These terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between the user and viptik. If any clause of this agreement becomes void or unenforceable, the remaining clauses will remain in full effect.
21+ For those aged 21 and above only. Play responsibly. | For support, contact us: [email protected]